‍At DDCS we recognise that current and prospective client contracts for use of our services will bind us to differing legal terms at different times. To make our services as broadly available as possible to our users, we lay out some guidelines for general use of our website content (including but not limited to our available resources, webinars, guides, and other information on the DDCS website).

Our website content is effectively open for anyone to use, and we support and promote its free use and sharing, especially to educate, raise awareness, and promote additional resources to those working across Public Heath, including Health Improvement (child health, the Child Death Review landscape, safeguarding, suicide prevention, health inequalities) and related areas.

We grant you licence to freely access, download, print or present our content for any personal, educational, or internal business purpose. We ask that you reference or refer to us when using our content, especially if you (or anyone else you may have shared our content with) have found it useful. Referencing or referring to us can include identifying DDCS and our website as a source, and/or making our logo, website address, contact details, social media handles or other details visible when posting, reproducing, presenting or sharing our content.

If you wish to make any use of the services or content, in ways other than those set out in this statement, please address your request to: info@ddconsultancyservices.com.

User submissions may include directly sending us a question, comment, suggestion, idea, feedback, or other information about our content. This can be done directly via email at info@ddconsultancyservices.com, or through our other social media accounts, which you can access on our website.

‍When we respond to such a submission, we may request to pursue it or use it as a starting point and create content or resources responding to it. When publishing such content or resources on our website, we will always acknowledge you as the owner of the initial submission.

Although the DDCS website does not currently offer users to submit or post content, this may change in the future.

User contributions can include users creating, submitting, posting, displaying, transmitting, performing, publishing, distributing, or broadcasting content and materials to us or on the website, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other materials.

When you create or make any contributions available, you are the creator and owner of or have the necessary licences, rights, consents, and permissions to use, and to authorise us, our services to use, promote, or display your contributions with your permission.

We do not assert any ownership over your submissions or contributions. You retain full ownership of all your submissions, contributions and any intellectual property rights or other proprietary rights associated with them.

Our website and content may contain (or you may be sent via the links to other websites) 'Third-Party Websites' as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties; 'Third-Party Content'.

Third-party websites and content may be found on our website, or our website content, but we do not actively monitor third-party websites/content. If you access third-party websites or use or install any third-party content referenced on our website or content, you should review their applicable terms and policies, including privacy and data gathering practices.

We cannot guarantee our website services and content will always be available. We may experience hardware, software, or other problems or need to perform maintenance related to our website/website content, which may cause interruptions, delays, or errors. At our discretion, we may change, revise, update, suspend, discontinue or otherwise alter our website/website content at any time.

If you find that any of our website content or services which you previously used but are no longer available on our website, and wish to access them again, contact us via email at info@ddconsultancyservices.com.

If you have any concerns or complaints about our website services or content, you should contact us via email at info@ddconsultancyservices.com.

We will always endeavour to resolve any formal complaints or disputes directly with you. If you wish to escalate your complaint, Citizens Advice UK has a helpful guide on consumer dispute resolution, including steps beyond a formal complaint.

There may be information on our website services/content that contains typographical errors, inaccuracies, or omissions. We may correct any errors, inaccuracies, or omissions and change or update the information on our website services or website content at any time, without prior notice.